You should see a confirmation window with High Definition Audio Device displayed. In the Model box, highlight High Definition Audio Device (this is the substitute audio device driver) and click Next.Īt the Update Driver Warning window, click Yes. NOTE: If you see a window that says something like This is the best driver for this device, exit the window and repeat steps 4, 5, and 6. You should see a window that says Select the device driver you want to install this hardware. Select Let me pick from a list of device drivers on my computer. Select Browse my computer for driver software. Right-click and select Update Driver Software.
(NOTE: At this point, you won’t be able to play any music files.) The downward arrow displays on this driver, indicating it is disabled. This is the device driver for BeatsAudio (a little bit sneaky, wouldn’t you say?). In the list of audio device drivers, look for Realtek High-Definition Audio. Go to Windows Device Manager > Sound, video and game controllers section. Select ' Driver ' tab and select Roll Back Driver check if the issue persists.
Click on it with the right button of your mouse and choose ' Properties '.
Go to Control Panel -> Devices Manager -> Audio, Video and Games ControllersĪnd find there Realtek audio card. Please provide the product number of your PC to assist you better.Īs you mentioned when you play an audio from your PC the volume is very low. Have you tried checking with a different browser? I understand when you play an audio from your PC the volume is very low.ĭid you make any software or hardware changes on your laptop?
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